Credit and Collections Management
Critical Business Function Misunderstood and Underutilized
by
Charles Chewning, Jr.
Abstract
The credit and collection function which is responsible for creating and managing Accounts Receivable may be the most misunderstood, underutilized, and undervalued area of business.
Introduction
Accounts Receivable is one of the largest and most liquid of corporate assets. Unfortunately effective management of the process is still often wrongly seen as being part of accounting and therefore as a cost center.
Many organizations view credit and collections as a necessary evil designed to protect against bad debts. In actual fact credit and collections should be an integral part of the sales process....
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