Increase Sales and Marketing Profitability with Microsoft Dynamics NAV

Microsoft Dynamics NAV can give people in your organization access to accurate, up-to-date information and the tools to efficiently manage contacts, opportunities, and campaigns—while building customer relationships that help drive sales and encourage loyalty. Everyone in your organization can get the information they need to interact with customers in a profitable way and make smart decisions based on accurate information about every contact. You can also automate routine sales, marketing, and customer-service tasks to make your work environment simpler and more efficient.

Microsoft Dynamics NAV also helps you manage a broad range of other business areas according to your particular needs. You can add functionality as you need it and grow at your own pace.

• Equip people in your organization to manage contacts, opportunities, and campaigns efficiently while building customer relationships that help drive sales and encourage loyalty.
• Learn how the people in your organization can respond quickly to customer-service requests and use information from across your business to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operation.

Sales, Marketing, and Service Management Capabilities by Edition

Feature	Business Essentials	Advanced Management	Additional components
Campaign Management
Contact Classification
Contact Management
Contact Search
Interaction/Document Management
Job Queue
Mail Logging for Microsoft Exchange
Microsoft Dynamics CRM Professional
Opportunity Management
Outlook Client Integration
Planning and Dispatching
Service Contract Management
Service Item Management
Service Order Management
Service Price Management
Task Management
These capabilities are reprinted from documentation supplied by Microsoft and are subject to change without notice. Not responsible for errors or ommissions.

Key

	=	Feature Included
	=	Feature available with Advanced Management Enterprise options. You must have the Advanced Management edition to get features marked Advanced Management Enterprise only.
	=	Feature available to add on to either edition