Microsoft Dynamics NAV for Service Management Software

Make your service operations more profitable with Microsoft Dynamics NAV service management software. Microsoft Dynamics NAV service management software can help you organize your service resources for optimum efficiency, forecast and track parts consumption, proactively manage contracts and service agreements, and gain tighter control over costs. In addition, you'll be able to build and establish long-term relationships with your customers with service-contract management and consistent logging and tracking of equipment and services.

Microsoft Dynamics NAV service management software also helps you manage a broad range of other business areas according to your particular needs. You can add functionality as you need it and grow at your own pace.

• Respond quickly to customer-service requests and use information from across your business using Microsoft Dynamics NAV service management software to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operation.

• Equip people in your organization to manage contacts, opportunities, and campaigns efficiently while building customer relationships that help drive sales and encourage loyalty.

Sales, Marketing, and Service Management Capabilities by Edition

Feature	Business Essentials	Advanced Management	Additional components
Campaign Management
Contact Classification
Contact Management
Contact Search
Interaction/Document Management
Job Queue
Mail Logging for Microsoft Exchange
Microsoft Dynamics CRM Professional
Opportunity Management
Outlook Client Integration
Planning and Dispatching
Service Contract Management
Service Item Management
Service Order Management
Service Price Management
Task Management
These capabilities are reprinted from documentation supplied by Microsoft and are subject to change without notice. Not responsible for errors or ommissions.

Key

	=	Feature Included
	=	Feature available with Advanced Management Enterprise options. You must have the Advanced Management edition to get features marked Advanced Management Enterprise only.
	=	Feature available to add on to either edition